Connect with us

Hi, what are you looking for?

Coal Region Canary
Coal Region CanaryCoal Region Canary

Coal Region Consumer

Brockton Man Duped by Internet Pop-up Ad

brockton man duped by pop up ad

brockton man duped by pop up ad

A Brockton man says he got duped by a pop-up ad on his computer offering him support from Microsoft to clean up his device.

Only, the ad wasn’t from Microsoft. It was a scam. And now that man is out $400 because of it.

Brockton Man Duped by Pop-up Ad

According to State Police in Frackville, 68-year-old Richard Magnani says the pop-up message appeared on his computer.

It looked like it was from Microsoft Support. And the messaged asked him to pay money via credit card for software to fix computer issues he was experiencing.

Advertisement. Scroll to continue reading.

Police remind the public to be vigilant against this type of scam activity that’s all too common anymore.

Don’t trust suspicious looking ads that just pop up on your screen.

Microsoft Warns Against Scams

Microsoft remains aware of scammers using its name to carry out this fraudulent activity.

In addition to pop-up ads, software scammers can also contact you by phone. Those calls can appear real, too. They’ll even use a spoof a real Microsoft phone number and Caller ID to make it appear the call comes from Microsoft or another software company itself.

In the case of the Schuylkill County man who recently fell for one of these scams, the errors that probably preceded the pop-up offer were probably fake error messages. They can make users perceive a problem that doesn’t really exist just to get someone like the Brockton man to call.

Advertisement. Scroll to continue reading.

Sometimes these fake error messages will be so intrusive that they’ll lock up a web browser like Chrome or Firefox or Edge to get you to think there’s a problem with your computer.

The pop-ups generally ask for either a one-time payment or a subscription fee to offer a fake protection or fix to the problem that never existed.

Microsoft says its error warnings NEVER include a phone number. The company says only you can contact Microsoft. Microsoft NEVER contacts you and never asks for personal information.

Getting Rid of Scam Software

Sometimes, as in this local case, the scammer has deceived a person. And they get you to install some fraudulent software. It’s important to get rid of (or uninstall) those apps right away.

You can also try to reset a Windows-based computer to a date prior to when the scam software was installed. Resort to this step only if a computer becomes unusable due to persistent error messages.

Advertisement. Scroll to continue reading.

Getting rid of malware that the scam solution may have installed is also an important step. You can do that by going to the Windows button and then picking Settings > Update & Security > Windows Update.

People who’ve been duped can try to recover the money they spent on the lame software by contacting their credit card company to dispute charges.

Users are encouraged to report Microsoft-based scams by going to:


Subscribe to Coal Region Canary

Get email updates from Coal Region Canary by becoming a subscriber today. Just enter your email address below to get started!

News Tips?

Let us know of news happening in your area. Use our NEWS TIPS ENTRY FORM
Advertisement. Scroll to continue reading.
Click to comment

Leave a Reply

Your email address will not be published.

You May Also Like

Local News

Several Schuylkill County residents say they recently found bizarre printed messages inside packages of items purchased at local grocery stores. The Canary spoke with...

Local Weather

How much are we really going to get? Some say it's still too soon to tell.

PA News

Flights arriving in the cover of night to NEPA.

Local Weather

Slightly more snow expected for Schuylkill County.

Coronavirus in Pennsylvania

Hamburg Area School District may be joining Tamaqua Area in defying the indoor mask mandate announced by the administration of Pennsylvania Gov. Tom Wolf...

Local News

Back on March 10, a call came in to the Schuylkill County 9-1-1 dispatch center. Crews with Minersville’s Goodwill Fire Co. and EMS needed...